My wife and I had the pleasure of getting Pet Stop Calgary on site Aug 2012 on our RV property near Bergen, AB. The came put wires in ground through tree roots, dirt, gravel and grass. Damage to ground was repaired on its own in 3 weeks. They taught us everything we needed to known to train our old girls and change settings on transmitter. Our girls were trained in no time. 5 star service for that.
We later had an issue with a collar, which was in need of repair. They replaced it for us with a small charge attached as with that we were ungraded to a the newest technology. 5 Star service for that.
Recently we had some landscaping work done and I had forgotten completely about the buried wire. So I contacted Wyatt at Pet Stop Calgary for some wire, which he had in stock. He also gave me exact instruction on how to find the break using the dog collar itself and changing a setting on transmitter panel. With in minutes I had discovered that we did not actually hit the wire and with that did not need the wire anymore.
I called Wyatt and he happily said he would take the spool of wire back. 5 Stars for that.
Honestly the associates in the Calgary Pet Stop are all very helpful and very knowledgeable. I would recommend pet stop and their pet fence system to anyone. We lost our two girls but have a new puppy that we are going to start training. I know if we have issues Pet Stop is a phone call away. And will solve my issues. That is worth 5 stars as well.
Thank you Wyatt and the team at Pet Stop.
Maurice B
